Technical Support

• Downloads & Software 
  (Reference appropriate product page for device drivers, diagnostics, etc.)
   
• Frequently Asked Questions (Start Here)
   
• RMA Request 
   
• White Papers, Application Notes, and Tutorials 

Technical Support

AEI's support engineers are committed to providing the best possible customer service.  In order to successfully troubleshoot your problem, we will ask you the following questions.  Please, provide this information whether you choose to contact us by phone or by email.

1.  Review Frequently Asked Questions to see if there is information about your problem. 

2.  What is your company name, contact name, phone number, and email address?
3.  AEI part number and serial number?
4.  Detail technical description of the problem/issue including:
        - Steps to replicate the problem?
        - Platform and operating system/version?

You many contact our Technical Support Center via telephone or email at (click here):

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