AEI Intelligent Technologies  
 
   
 

Specializing in the design, manufacture, and support of server class
network connectivity solutions supporting Windows and UNIX operating environments.

 
 
Frequently Asked Questions / Troubleshooting

Operating System specific issue?

 Windows  | Linux | Solaris | FreeBSD | HP-UX

Hardware specific issue?

P460TX    |   AEI-1400C


Windows

  • Note: Windows 2000 and Windows 2000 Advanced Server loads as a service, not a driver.
     

  • Windows 2000, XP, Server 2003, and later version...
    There have been some questions as to whether the P100 will support Windows 2000 or later versions of Windows, since the CD-ROM only contains device driver up to Windows NT.  To clarify, the P100 is plug & play in the Windows operating environment, and users need only install the Intel 21143 device driver.  Simply install the card, and boot the machine.  The operating system will recognize the new hardware, and install the Intel 21143 device driver.   If using an older version of Windows (95 through NT), you can install using the device driver located on the CD-ROM provided with the card.   

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Linux

The AEI Networks Linux driver supports all Linux Distributions, and kernels.  Furthermore, we do NOT use the tulip driver already available in the operating system, as we have identified at least nine bugs... with two or more of these bugs causing major problems not only to AEI Networks products, but all other Ethernet manufacturers as well.

  • Installation script fails?

    • Once you've downloaded the ZIP file... unzip it.  Move the entire contents of that Zip file to your Linux machine.  Use the TAR Utility to decompress the two TAR files.  Run the install_phoboslink.sh shell.  Reboot the machine.  Run insmod phobos.  Check to see if the driver is installed correctly by running ifconfig -a.  You should now see an Ethernet device installed into your machine as pqfex (where x is equal to the total number of adapters in your machine).

    • You may download a free evaluation copy (and/or purchase) WinZip at http://www.winzip.com 

     

     

  • Trouble loading the driver.

    • Make sure ALL media for the Linux operating system is loaded (that's all CD's).  The AEI Networks driver is a partial open source driver that utilizes the make utility... subsequently all utilities and libraries need to be properly installed.

       

  • SuSe and Debian Linux for the P100 Fiber Optic 100Base-FX card.

    • The network card on both SuSe and Debian you have to run mii-diag -F 100 eth0.

      What this does is sets the card to full duplex 100... for some reason the card is set at auto 1200 by the default driver. This is the fix for Both Linux versions.

    • Edit
          /etc/init.d/networking

      insert
          /usr/sbin/mii-diag -F 100 ethx

      (where x is the number of the NIC) in the first line just above the path and now it is good to go.

      Contributed by David Pacifico
       

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Solaris

  • No significant issues loading the driver.

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FreeBSD

  • No significant issues loading the driver.

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HP-UX

HP-UX SPAWAR Troubleshooting Guide

B2000 - The BTLAN driver creates a conflict with AEI's P100 fiber optic NIC, and all 21143 device drivers.  The resolution is to simply remove the conflict.  This is accomplished by following the steps described below:

  • Load AEI's HP-UX device driver for the P100 card... system will reboot.
  • Start SAM (Systems Admin tool)
  • Click "Remove" software from host.
  • Under listed software, click on workstation ACE, then Click on Networking 2
  • Under the run times (for Networking 2)... remove every run time, remove all libraries, and remove all cores.
  • Click "Finish"
  • The kernel will then rebuild, and will reboot.
  • PFE will be the only driver in the system, and there will no longer be a conflict.

Compliments of David Pacifico, SPAWAR (variance not required).

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P460TX

Problem:    Card not operating properly.
Solution:    DIP switch setting may need to be set...

 

AEI-1400C

Problem:    Card not operating properly.
Solution:    DIP switch setting may need to be set...

Move the DIP switch to the forward most position, near the DOT on the switch.

All current shipping models have this position locked, in the forward most position.  Future builds will not incorporate a switch in the design.